1. What is the “Digicel Live”?
• Digicel Live is a service by which customers can log on to Digicel WAP homepage using
GPRS to access ring tones, wall papers and games
2. How do I get my handset set up to browse the internet?
• For handsets that are already able to access the GPRS service, no changes will be
• Newly acquired handset will receive the settings via text message or customers can
send WAP to 4000.
3. How many texts will be sent?
• Customers will receive up to three text messages
(a) You will soon receive Digicel WAP, Digicel MMS & Digicel Internet settings
(b) Configuration setting receive TT.
(i)You then select “show” or “install”
(ii)Option given to either save or discard
(c) Your Digicel mobile is now
configured to use our Digicel Live MMS and WAP services. Enjoy! Please restart
your mobile for the settings to take effect
5. Will I be able to get the
Multi-Media Message (MMS) settings on my handset via SMS?
most handsets that receive the SMS with GPRS settings will also receive MMS
settings once the handset is capable of sending and receiving MMS.
**Phones that do not receive MMS
Settings but are compatible with the service will have to be manually
6. Will I need to provision my SIM card to send MMS?
• No, Subscribers whom have not previously had their Sims provisioned on the MMS
platform will be automatically provisioned once their handsets have been
configured (manually or automatically) and they attempt to send an MMS.
**Note that this message will be delivered
7. Am I able to access any free content on the Digicel Live WAP site?
• There is a section on our Digicel Live WAP site where customers are able to download
free games, ring tones and wallpapers.
8. Where can I get these free games, ring tones and wallpapers?
• Customers simply need to scroll to the end of the Digicel Live homepage to find this
9. How much credit will I need to access the Internet?
• Customers must have credit on their account in order to access the internet service.
10. If I have recently purchased a
GPRS compatible handset will I get the GPRS settings via SMS?
• Once a SIM card is placed in a new GPRS compatible handset and a call or text is
made from that handset the system will automatically send the SMS with the
settings to that handset.
11. If I purchased my handset
overseas, will I still be able to get the settings?
• No. Only handsets purchased from Digicel can receive the settings. Handsets
purchased from another mobile service provider or bought overseas will need to
have their handsets manually provisioned.
12. Will I get a confirmation message once the settings are on the phone?
• No, the customer will need to attempt to access the service to confirm whether or
not they are able to connect
13. What is the cost per KB to WAP
• Customers pay 2c per KB plus vat while accessing the Digicel Live WAP
14. How do you access Digicel Live?
Digicel mobiles phones are Live ready. If you need to activate Digicel Live for
yourself, send a text message to 4000 with the word "WAP" to receive
your Digicel Live settings or call Customer Care on 100 from your Digicel
To access Digicel Live on your
handset, press and hold the internet "Ready" button or go to your
main menu and select the following WAP access options for the following
Nokia handsets —
— web access
Sony Ericsson —
Samsung — fun box
Then go into your bookmarks, select
Digicel Live and you're on your way!
(To manually enter the URL for Digicel
Live simply type http://portal.digiceltt.com in the address section of your WAP
access on your handset.)
Digicel Live is a pay-as-you-use
service. Pricing will be displayed on your mobile before each download.
Digicel Live opens up your window to
sports, information, entertainment and other exciting and fun stuff:
Digicel Live is the place to be for
sporting updates. Be sure to check out our premium cricket content, sports
news, scores and commentary and a whole lot more.
Be in the know with news and reviews
from the most credible news sources in T&T and around the world. Digicel
Live publishes at least daily news updates from major media houses.
Download and play any of our over five
thousand Java games. And if you don’t want to play alone, then we also have
multi-player Java games just waiting for you and your friends.
Personalize your phone with Digicel
Live: download the wall papers, ring tones, real tones and themes that fit your
flavour and style.
easy. Log on to Digicel Live and get all the latest updates on fashion trends,
drink mixes, lottery results, horoscopes and much, much more.
Digicel ringtones, games and
Usage per Download
Games - Regular
Games - Premium
All rates are VAT exclusive.