Multimedia Messaging (MMS)- Local, Caribbean & International
 
1. What is Digicel MMS Service?
  • This service allows customers to send a multimedia message to other mobile phones locally, within the caribbean and internationally
  • Both prepaid and postpaid customers can benefit from this.


2. What is a Multimedia Message?

  • A MMS is one which comprise of still or moving images along. Note that it can include text with the images within the message (this is dependent on the sender). See table below

MMS Message content

Yes/No

Video only

Yes

Video + Text

Yes

Text Only

No

Audio only

Yes

Image and Audio

Yes

 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3. What are the requirements to send and receive an MMS message?
  • Handset with MMS feature
  • GPRS service
  • Correct MMS setting installed on handset
  • Available credit on account
4. What is the cost to send an MMS?

MMS Type

Rate ** All rates VAT inclusive

Local

$1.15

Caribbean

$1.25

International

$1.50

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5. What is the format used to send MMS messages?
  • The same format is used to send a MMS for both Caribbean and International i.e. +1 country code area code 7digit number or whatever dialing format that is used.
  • The format remains the same to send a local MMS ( the 7 digit number)

6. Can I send a MMS to another local network? 

  • No, you are unable to send a MMS to the other network at this time, however you can send to local Digicel customers as well as the specified Caribbean and International countries.

7. Which networks am I able to send a Caribbean MMS to?

  • Customers can send MMS to the below Caribbean Digicel territories. 

Carrier

Territory

Access Code

Country Code

Digicel

Antigua & Barbuda

1

268

Digicel

Aruba

1

297

Digicel

Barbados

1

246

Digicel

Bonaire

+

599

Digicel

British Virgin Islands

1

284

Digicel

Cayman

1

345

Digicel

Curacao

+

599

Digicel

Dominica

1

767

Digicel

Grenada

1

473

Digicel

Jamaica

1

876

Digicel

St.Kitts & Nevis

1

869

Digicel

St.Lucia

1

758

Digicel

St.Vincent & Grenadines

1

784

Digicel

Turks & Caicos

1

649

 
8. Which networks am I able to send an International MMS to?
 

Carrier

Territory

Sprint

USA

AT&T

USA

T-Mobile

USA

Virgin Mobile USA

USA

Qwest

USA

Embarq

USA

C-Beyond

USA

ConexOne

USA

Excel

USA

HawaiiTel

USA

PhoneCo

USA

PlatinumTel

USA

STI Mobile

USA

TotalCall

USA

Working Assets

USA

WDT

USA

Airlink

USA

Telscape

USA

Rogers

Canada

Fido

Canada

Bell Mobility

Canada

Aliant

Canada

Telebeq Mobilite

Canada

Northwest Tel

Canada

NorthernTel

Canada

PC Mobile

Canada

Solo Mobile

Canada

SaskTel

Canada

MTS

Canada

Virgin Mobile Canada

Canada

Videotron

Canada

 
9. While roaming in a Digicel territory can I use this service?
  • Yes, once you are roaming within a Digicel territory you can use the MMS service.
 
10. What is the cost to send an MMS when roaming?
  • US $1 plus the applicable data charges as per below table

COUNTRY

Carrier

 CHARGE USD (per KB)

CHARGE USD

(per MB)

Digicel Islands - Caribbean

Digicel

 WEB $0.003 / WAP $0.004

 WEB $3.25 / WAP $4.88

 
11. While roaming in USA and Canada can I use this service?
  • Once the network you are roaming on supports the MMS service you will be able to send MMS messages to other Digicel territories and your home network (Digicel TT).


12. What if the person I sent the MMS to does not receive it-what should I do?

  • You can advise the receiver to ensure that their handset has enough memory to download the MMS on their handset.
  • Ensure that the MMS settings is saved on the recipients phone
  • Ensure that the recipient is currently on a network that supports GPRS/MMS service.
  • Recipient must be on a Network that we (Digicel) have MMS interconnection with.